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Call us at or Call 800 733 4204

Customer Service

Sales Policy
  1. Prices.

    Prices listed are wholesale and do not include shipping, handling fees, taxes, and/or duties, and are subject to correction or change without notice. Market sensitive commodity products will be priced according to current market conditions.

  2. Sales Tax.

    Our business is operated from Wisconsin. Sales tax will be applied to all in state orders that do not hold a valid state sellers permit.  It is buyers’ obligation to pay sales taxes according to their local tax laws.

  3. Shipping Policy

    UPS is our primary parcel carrier. A $10 handling fee is charged on all orders. All shipments are F.O.B. Richfield, WI USA unless other arrangements have been made.

    Title and risk of loss pass to customer upon tender of shipment to carrier.

  4. Payment and Credit Terms.

    Delta T Systems accepts cash, company checks, Visa, MasterCard, and American Express.  For customers with established Delta T Systems credit, payment terms are net thirty (30) days from the date of shipment or pick‑up. All credit extended by Delta T Systems to customer, and the limits of such credit, is at Delta T Systems’ sole discretion, and may be reduced or revoked by Delta T Systems at any time, for any reason. Delta T Systems reserves the right to charge a convenience fee for late payments. Delta T Systems further reserves the right to charge customer a late payment fee at the rate of one and one‑half percent (1‑1/2%) of the amount due for each month or portion thereof that the amount due remains unpaid, or such lesser amount as may be permitted under applicable law. Anticipation and cash discounts are not allowed. All payments must be made in U.S. dollars. Delta T Systems shall have the right of set‑off and deduction for any sums owed by customer to Delta T Systems.

    If customer fails to make payment within thirty (30) days of shipment or pick‑up, or fails to comply with Delta T Systems’ credit terms, or fails to supply adequate assurance of full performance to Delta T Systems within a reasonable time after requested by Delta T Systems (such time as specified in Delta T Systems’ request), may defer shipments until such payment or compliance is made, require cash in advance for any further shipments, demand immediate payment of all amounts then owed, elect to pursue collection action (including without limitation, attorneys’ fees and any and all other associated costs of collection), and/or may, at its option, cancel all or any part of an unshipped order.

    Customer agrees to assume responsibility for, and customer hereby unconditionally guarantees payment of, as provided herein, all purchases made by customer, its subsidiaries and affiliates. Each of customer’s subsidiaries and affiliates purchasing from Delta T Systems will be jointly and severally liable for purchases with customer, and customer is also acting as agent for such subsidiaries and affiliates.

    Credit Balance
    Customer agrees that any credit balance(s) issued by Delta T Systems will be applied to customer’s account within one (1) year of its issuance.

    If Customer has not applied for or requested the credit within one (1) year, any remaining credit balance(s) will be subject to cancellation, and Delta T Systems shall have no further liability.

  5. Delta T Systems reserves the right to accept or reject any order.
  6. All items are sold for domestic consumption in the United States.

    If exported, purchaser assumes full responsibility for compliance with US export controls.


 

Return Policy, Limited Warranty and Limitation of Liability
  1. Return Policy

    All returns must include a Return Goods Authorization (RGA) number that can be obtained by contacting Delta T Systems’ Customer Service Department at 800-733-4204 or by filling out the information on “Contact Us” page.  Our customer service hours are Monday through Friday from 8 a.m. to 4:30 p.m. (CST). 

    Include a copy of the original order confirmation or packing slip with your RGA paperwork as proof of purchase. 

    Returns received at Delta T Systems without a RGA number may be assessed a 15% restocking (processing) fee.

  2. Business Customers’ Limited Warranty

    Delta T Systems warrants any product purchased for use in business or resale against defects in materials under normal use for a period of one year from the date of purchase. Any product determined by Delta T Systems to be defective in material and returned to Delta T Systems (shipping costs prepaid) will, at Delta T Systems option, be repaired or replaced or the purchase price refunded.

    For information on a specific manufacturer’s warranty, please contact Delta T Systems at 800-733-4204.
  3. Warranty Disclaimer and Limitation of Liability

    Disclaimer and Limitations.

    All other warranties to any business customer, express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose or noninfringement of intellectual property rights, are specifically disclaimed, except where prohibited by state law.

    Limitation of Liability.

    Delta T Systems expressly disclaims any liability for consequential, incidental, special, exemplary, or punitive damages.  Delta T Systems’ liability in all circumstances is limited to, and shall not exceed, the purchase price paid for the product that gives rise to and liability.


 

.Product Information and General Terms
  1. Website Information. 

    Product depictions on the website are for illustrative purposes only. Possession of, or access to any Delta T Systems website does not constitute the right to purchase products. Delta T Systems reserves the right to revise publishing errors on its website.

    Despite our efforts, occasional pricing errors may occur on the Delta T Systems’ website. Delta T Systems reserves the right to cancel any and all orders resulting from such pricing errors, even if customer has received an order confirmation from Delta T Systems.

  2. Intellectual Property.

    Customer shall have no right, title, or interest in the trade names, trademarks, trade dress, copyrights, patents, domain names, product names, catalogs or any other intellectual property rights reserved by Delta T Systems, or any trademarks or service marks owned by suppliers to Delta T Systems. All materials contained on the www.deltatparts.com website are subject to the ownership rights of Delta T Systems and its suppliers. Customer shall have no right to copy or use any of the intellectual property of Delta T Systems o or its suppliers without Delta T Systems’ permission.

  3. Force Majeure.

    Delta T Systems shall not be liable for any delay in, or impairment of, performance resulting in whole or in part from any force majeure event, including but not limited to acts of God, labor disruptions, acts of war, acts of terrorism (whether actual or threatened), governmental decrees or controls, insurrections, epidemics, quarantines, shortages, communication or power failures, fire, accident, explosion, inability to procure or ship product or obtain permits and licenses, inability to procure supplies or raw materials, severe weather conditions, catastrophic events, or any other circumstance or cause beyond the reasonable control of Delta T Systems in the conduct of its business.

  4. Assignment.

    Customer shall not assign any order, or any interest therein, without the prior written consent of Delta T Systems.  Any actual or attempted assignment without Delta T Systems’ prior written consent shall entitle Delta T Systems to cancel such order upon notice to customer.

  5. No Third Party Benefit.

    The provisions stated herein are for the sole benefit of the parties hereto, and confer no rights, benefits or claims upon any person or entity not a party hereto.

  6. Waiver, Choice of Law and Venue.

    The failure of either party to assert a right hereunder or to insist upon compliance with any term or condition will not constitute a waiver of that right or excuse any subsequent non‑performance of any such term or condition by the other party. All transactions shall be governed by the laws of the State of Wisconsin, excluding its conflict of law rules, and venue shall either be in the state courts in Richfield, Wisconsin or the federal courts for the State of Wisconsin.

  7. Severability.

    If any portion of these terms and conditions is found to be invalid or unenforceable by a court of competent jurisdiction, the invalid or unenforceable term shall be severed from these terms and conditions, and the remaining terms and conditions shall be valid and fully enforceable as written.

  8. Modification of Terms.

    Delta T Systems’ acceptance of any order is subject to customer’s assent to all of the terms and conditions set forth herein. Customer’s assent to these terms and conditions shall be presumed from customer’s receipt of Delta T Systems’ acknowledgment, or from customer’s acceptance of all or any part of the products ordered. No additions or modifications of Delta T Systems terms and conditions by customer shall be binding upon Delta T Systems, unless agreed to in writing by an authorized representative of Delta T Systems.  If a purchase order or other correspondence submitted by customer contains terms or conditions contrary or in addition to the terms and conditions contained herein or in Delta T Systems acknowledgment, Delta T Systems fulfillment of any such purchase order shall not be construed as assent to any of the terms and conditions proposed by customer, and will not constitute a waiver by Delta T Systems of any of the terms and conditions contained herein or in Delta T Systems’ acknowledgment.

© 2016 Delta T Systems Parts Store. All Rights Reserved.